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Retry a transcription

Retry a transcription when Proset says the saved recording is safe and can be tried again.

Before you retry

  1. Confirm that the device has a stable internet connection.
  2. Keep the saved recording in Proset.
  3. If the message reports that the monthly token allowance is used up, buy a token pack or wait for next month's allowance instead of repeating the request.

Run the retry

  1. Open Recordings.
  2. Open the recording that did not finish transcribing.
  3. Under Transcript, select Retry Transcription.
  4. Leave the recording saved while Proset uploads or processes it.
  5. Wait for editable text to replace the error state.

If the retry reports a network or timeout error again, try later on a more stable connection. If Proset reports that no speech was detected, make a new recording closer to the microphone; that result is not retryable.

See Transcription states and errors for the meaning of each state.