Retry a transcription
Retry a transcription when Proset says the saved recording is safe and can be tried again.
Before you retry
- Confirm that the device has a stable internet connection.
- Keep the saved recording in Proset.
- If the message reports that the monthly token allowance is used up, buy a token pack or wait for next month's allowance instead of repeating the request.
Run the retry
- Open Recordings.
- Open the recording that did not finish transcribing.
- Under Transcript, select Retry Transcription.
- Leave the recording saved while Proset uploads or processes it.
- Wait for editable text to replace the error state.
If the retry reports a network or timeout error again, try later on a more stable connection. If Proset reports that no speech was detected, make a new recording closer to the microphone; that result is not retryable.
See Transcription states and errors for the meaning of each state.